Refund policy
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Once we receive and inspect the returned product, your refund will be processed within 7 business days.
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Refunds are credited to the original payment method used for the purchase.
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Return shipping costs are the responsibility of the customer unless the product is found to be defective or damaged.
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Please ensure you share a short unboxing or inspection video for any refund or damage-related claim.
Return Policy
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Returns are accepted within 7 days of delivery for products that are unused, in original condition, and in their original packaging with all tags intact.
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To initiate a return, please email us at mysig.business@gmail.com with your order details. Our team will guide you through the return process.
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We strongly recommend recording a video while unboxing your product.
A short video showing the product’s condition is required to process any return or exchange request. Without this video, we will be unable to proceed with your claim.
Exchange Policy
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If you receive a damaged or defective product, we offer an exchange within 7 days of delivery.
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To request an exchange, please email mysig.business@gmail.com with:
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Your order details
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A description of the issue
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A short unboxing video clearly showing the product’s condition
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Exchanges are processed only after verification of the provided video and images.
Exchange Window & Delivery Time
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The exchange window is 7 days from the date of delivery.
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Once your returned item is received and approved, the exchanged product will be shipped within 2–4 business days.
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Delivery time for exchanged products follows the same schedule as standard shipping — typically 5–10 business days depending on location.
Non-Returnable Items
The following items are not eligible for return or refund:
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Custom-made or personalized products
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Sale, clearance, or promotional items
All purchases made during promotional events are considered final sale.
Packaging Requirements
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All returned or exchanged products must be sent back in their original packaging, with all accessories and tags intact.
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Items that are not returned in their original condition may not be accepted or may be subject to a partial refund.
Contact Information
For any questions or assistance, please reach out to us at:
Email: mysig.business@gmail.com
Phone / WhatsApp: +91 7880862926
